Tuesday, 09:30

The Station: Trouble on the Tracks

At a time when customer satisfaction is at its lowest in 10 years, we follow the efforts of staff as they use their ingenuity and years of experience to solve dramatic everyday incidents to prevent them turning into costly consequences. When a train runs a red signal at Birmingham New Street, engineers work through the night to move the stranded train, investigate the cause and get the station back into operation before the morning commuter rush.